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Homeowner Assistance


Qualified written requests:

Under the Real Estate Settlement Procedures Act, a qualified written request is a written correspondence, other than notice on your payment coupon or other payment medium supplied by us, regarding the servicing of your loan which includes your name, account number, and your reasons for the request. Any qualified written request you wish to submit must be sent to:

room Champion Mortgage, P.O. Box 612877, Dallas, TX 75261

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Monday-Thursday 7 a.m to 7 p.m (CST)

Friday 7 a.m to 5 p.m (CST)

New York Residents: For those customers who reside in the state of New York, a borrower may file complaints about the Servicer with the New York State Department of Financial Services or may obtain further information by calling the Department’s Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at www.dfs.ny.gov. Nationstar Mortgage LLC d/b/a Champion Mortgage is registered with the New York Superintendent of Financial Services.

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Corporate Headquarters: Champion Mortgage, P.O. Box 612877, Dallas, TX 75261
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