Champion Mortgage is a division of Key Bank USA. Learn more at championmortgage.com.
About Us
Champion History
  Champion Facts
  Made Possible By
Champion
  u CUSTOMER SUCCESS
     STORIES
  u LOAN OFFICER
     SUCCESS STORIES
  Press Releases
 
 


What do Champion® customers have to say?

Barbara from Massachusetts says...
I would like to compliment my rep on his outstanding performance. From beginning to end, his professionalism has shown through in every conversation. He has been willing to go the “extra mile” and it has been a delightful experience working with him to close my loan, which is not easy to say when refinancing. For the past 18 years I have been in Human Resources Management, and have had the opportunity to deal with over 5,000 employees. I would rate my rep among the top 5%!

Bonnie from Florida says...
My Champion specialist was wonderful during my entire refinancing process. He always returned calls when promised, and he was very patient with me -- even when I was calling him with questions so often. I have spoken to several companies, but Champion is the only one that makes me feel that my business is important and that I am appreciated. Kudos!

Theresa from Oregon says...
I explained my short- and long-term goals and Champion went to work finding a solution for me … she provided exceptional service and should be commended … from start to finish, the whole process only took a month.

Anthony from New York says...
My experience with Champion Mortgage was incredibly positive. My wife and I were put at ease in the midst of a rather stressful time when we needed extra money ... From the first phone call, I felt like someone was really getting the job done for me. In two days the papers were at my door. Whenever I called, I received a call back within an hour. I was never left waiting and never felt like I was being shuffled along. Our closing went off without a hitch, and the lawyer was pleasant and informative. The money we needed came as planned -- we were able to do what we needed and lowered our mortgage rate.

Danielle from Maine says...
We have been through many attempts to refinance our current mortgage with competing banks in our area, but never had one treat us as respectfully and cooperatively as Champion. Refinancing is stressful enough in itself, and our rep eased the situation with noteworthy professionalism. She was exceptional in her level of customer service, tenacity, patience, and overall willingness to do whatever she could to get our refinance accepted. She did not evaluate us on face value alone and was willing to dig deeper and understand the entire situation regarding our credit. I cannot say enough good things about her and I truly look forward to working with Champion Mortgage again.

Lynne from Pennsylvania says...
I am very grateful to my representative for his fine service and good counsel. He has treated me with respect and consideration from the first time I spoke with him, and even humor when he sensed it would help me. He has always listened carefully to everything I had to say, and formulated a plan with me that would be beneficial to both Champion and me. He is an extraordinary example of the concept of a Champion.

Brad and Mary from Florida say...
My wife and I kept waiting for the big problem but it never came. I would recommend Champion to all who need a real professional. Our rep took great pride in her work and made herself available at all times.

Denigal from Maryland says...
I am writing this letter to you about the superior service my loan specialist has always provided me. As a homeowner/investor with specific needs, she assisted me to understand the impact that my investor/finance decision has on financing and refinancing. She is a tremendous resource and professional. She has been the primary reason the loans have all gone very smoothly.

Steven and Susan from California say...
Our Champion representative was pleasant, understanding and professional with regard to all information presented to him. A week later, we were dealing with a Champion closing agent, and we were again pleasantly surprised by the polite and respectful manner in which we were treated. Today, our loan has closed. They seemed to be as thrilled as we were about our new loan and the goal Champion Mortgage has helped us achieve.

Marilyn from New Jersey says...
I don't believe I have ever written a company before to tell them how impressed I was. When I called Champion about a home equity loan, my loan specialist spent considerable time speaking to me, explaining the process and steps involved. She was always friendly and helpful. If she was not available, she always promptly returned my phone calls. Champion made sure all the required paperwork was submitted and details of the loan were taken care of. I could not let my satisfaction go unspoken.

At Champion, our loan specialists are trained to listen to your needs and carefully assess your financial situation. Only then will we recommend a customized solution that makes sense for you. Ready to get started? Call 1-800-CHAMPION or click herefor a free, no obligation consultation with one of our Loan Specialists.

  © 2008 Champion Mortgage®. A division of Nationstar Mortgage LLC. All rights reserved.

Home | Mortgage 101 | Our Solutions | Get Started | About Champion
Contact Us | Site Map | Careers | Customer Center |
Legal | Privacy Policy